Privacy Policy & Terms of Service
1. Information Collection
Ora Contracting respects your digital rights. We gather details you share via our contact portal, estimate tools, or phone consults. This includes your identity, email, phone, and specific project address to facilitate our build services. Beyond personal identifiers, we also collect non-personal data through cookies and analytics tools to understand website traffic. We store this information only for as long as necessary to fulfill your project requirements and comply with tax or legal record-keeping obligations.
2. Data Usage
We apply your data to deliver and enhance our contracting solutions. Primarily, this allows us to produce precise project quotes, schedule site inspections across New York, and maintain clear dialogue regarding build schedules, site safety updates, and ongoing architectural transformations. Our legal basis for processing this information is the performance of our contract with you or our legitimate business interests. Additionally, we use technical data to optimize your browsing experience and ensure our digital platforms remain functional and secure for all users.
3. Third-Party Sharing
Ora Contracting maintains a strict policy against selling or renting your data to outside parties. We only provide essential details to trusted subcontractors or suppliers required for your build, or to satisfy legal mandates and regional construction codes. We may also share information with professional service providers like IT consultants or legal authorities if required by law. You have the right to request access to your data, ask for corrections, or object to its processing by contacting our team directly.
4. Security
We utilize robust technical protocols to shield your records from breach or accidental loss. As a dedicated local firm, we manage your sensitive data with the highest level of integrity, ensuring all personal details remain private and well-defended. Our security practices are reviewed regularly to protect against unauthorized access or deletion of your files. If you have questions about your privacy rights or wish to request data removal, please reach out to Ora Contracting via our official contact page.
Terms of Service
1. Scope of Services
Ora Contracting provides professional construction and renovation services as specified in your individual contract. We agree to execute all tasks according to modern building codes and industry best practices.
2. Estimates and Quotes
All written estimates are valid for 30 days from the date of issuance to account for fluctuating material costs. Final project pricing remains subject to adjustments based on unforeseen site conditions or structural discoveries.
3. Deposits and Payments
A non-refundable deposit is required to secure your position on our production schedule. Subsequent progress payments must be made according to the timeline established in your project agreement to avoid work suspension.
4. Scheduling and Delays
While we strive for punctuality, completion dates are best-faith estimates influenced by weather, supply chain disruptions, or permit approvals. Ora Contracting is not liable for costs associated with reasonable delays beyond our control.
5. Client Responsibilities
Clients are responsible for providing clear and safe access to the property and designating a secure area for material storage. You must also ensure that all utilities are functional and that any necessary homeowner association approvals are obtained.
6. Changes and Change Orders
Any modifications to the work scope must be authorized through a written Change Order signed by both parties. Changes will likely result in additional costs and extensions to the project completion timeline.
7. Materials and Workmanship
We utilize quality materials sourced from reputable suppliers to ensure structural integrity and aesthetic longevity. We reserve the right to substitute materials of equal or greater value if those specified become unavailable.
8. Cancellations and Refunds
Either party may terminate the agreement within 3 day written notice, subject to payment for all labor performed and materials purchased to date. Refunds for unused materials are subject to vendor restocking fees and administrative processing.
9. Dispute Resolution and Law
These terms shall be governed by the laws of the State of New York. Any disagreements that cannot be settled through mutual negotiation will be submitted to binding arbitration or local courts in New York.